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Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can filter by price, quantity, section, and rows.
Last updated: Tue, May 19, 2020 at 9:03AM
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All tickets that are sold on the site were originally purchased by someone else, as part of the secondary market. The name on the ticket may be a different name, or there may not be a name at all. Your name does not need to be displayed on the ticket to attend the event, as all tickets are transferable.
Last updated: Tue, May 19, 2020 at 9:03AM
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If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.
Last updated: Tue, May 19, 2020 at 9:03AM
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Obstructed View, Limited View, and Partial Obstruction means that in a certain location, the seat may not have a full view of the entire performance. All venues and types of obstructions are different and may not be the same for all events. The venue where your event is located is responsible for deciding if a specific seat location has a partial view and the venue also is responsible for printing the disclaimer on the ticket. The sellers on the site are required to include this information when listing tickets for sale, but might not always know how large the obstruction is or any of the other details.
Last updated: Tue, May 19, 2020 at 9:03AM
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The price that you see when looking for tickets is the price of a single ticket. When you have chosen your tickets and click "Select", you will start the checkout process. During this process, you will see a complete breakdown of the order total, which includes the ticket price, delivery fees, and any additional service fees. All prices are in USD.
Last updated: Tue, May 19, 2020 at 9:03AM
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This site displays secondary market inventory from professional sellers. This website does not own any of the inventory that is available to be ordered on the site. Typically, the sellers purchased the tickets on the primary market or through personal relationships with teams, artists, or venues.
Last updated: Tue, May 19, 2020 at 9:03AM
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If the event was postponed or rescheduled, a refund will not be issued for your order as the tickets will still be valid for the new date.
Last updated: Tue, May 19, 2020 at 9:03AM
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As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.
Last updated: Tue, May 19, 2020 at 9:03AM
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Unfortunately, because there are many different sellers listing tickets on the site, you are not able to place multiple listings in the same order. All ticket listings need to be fulfilled separately as delivery types, methods and times are different for each set of tickets.
Last updated: Tue, May 19, 2020 at 9:03AM
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All sellers that are listing tickets on the site have been pre-screened to guarantee that valid tickets will arrive in time for the event. Sellers with a history of above average performance can be identified by a "Preferred Seller" tag.
Last updated: Tue, May 19, 2020 at 9:03AM