With the 100% Guarantee, the site commits to provide you with the tickets that are the same or better than the ones that you originally requested. The sales terms and conditions state that the site has full discretion when deciding if the tickets are comparable or better to the ones that you originally requested. If you feel that you did not receive the correct tickets, please contact customer service right away to assist you further.

Of course! All tickets that are ordered on the site are 100% transferable. Venues do not check IDs to match original name.If you are gifting tickets that are set for Special Delivery, the seller may ask for a form of ID before giving the tickets to the person attending the event. Please email customer service right away if any contact information needs to be changed so that we can send this request to the seller right away.

The only information that the seller may see is what is required to successfully delivery your tickets to you, such as your shipping address.

Obstructed View, Limited View, and Partial Obstruction means that in a certain location, the seat may not have a full view of the entire performance. All venues and types of obstructions are different and may not be the same for all events. The venue where your event is located is responsible for deciding if a specific seat location has a partial view and the venue also is responsible for printing the disclaimer on the ticket. The sellers on the site are required to include this information when listing tickets for sale, but might not always know how large the obstruction is or any of the other details.

Most major debit and credit cards are accepted online and over the phone. When placing an order online or over the phone you can use Visa, American Express, MasterCard, or Discover. If you are placing your order online, you are also able to use PayPal. Please note that all prices are in USD.

The price that you may see printed on the ticket is known as the "face value". Sellers have the ability to change ticket prices. The listed price may be higher or lower than what is printed on the ticket.

To find tickets for an event you can first search for an event, team, artist or venue at the top of the page. Then click the "Search" button or hit "Enter" to see the events in chronological order. To see what tickets are still available, click on "View Tickets" and select how many tickets you are looking for.

Once you have selected your order and have started the checkout process, you will see a breakdown of the charges. These charges include the price of the tickets, service fee, and the delivery fee. Service fees are used to cover the costs of running the website and customer support center.

Many times, sellers will receive their tickets sooner than expected, but because they may not know exactly when that will be, they provide the latest date that they expect to receive the tickets. The sellers will send the tickets to you as soon as they are made available to the seller, so expediting this process isn't available.