As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.

Of course! All tickets that are ordered on the site are 100% transferable. Venues do not check IDs to match original name.If you are gifting tickets that are set for Special Delivery, the seller may ask for a form of ID before giving the tickets to the person attending the event. Please email customer service right away if any contact information needs to be changed so that we can send this request to the seller right away.

If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.

It is not allowed for sellers and customers to contact each other to negotiate the prices of tickets in order to protect everyone's privacy. The sellers on the site list their inventory at the lowest possible price that they are willing to accept.

Obstructed View, Limited View, and Partial Obstruction means that in a certain location, the seat may not have a full view of the entire performance. All venues and types of obstructions are different and may not be the same for all events. The venue where your event is located is responsible for deciding if a specific seat location has a partial view and the venue also is responsible for printing the disclaimer on the ticket. The sellers on the site are required to include this information when listing tickets for sale, but might not always know how large the obstruction is or any of the other details.

All tickets that are sold on the site were originally purchased by someone else, as part of the secondary market. The name on the ticket may be a different name, or there may not be a name at all. Your name does not need to be displayed on the ticket to attend the event, as all tickets are transferable.

Unfortunately, because there are many different sellers listing tickets on the site, you are not able to place multiple listings in the same order. All ticket listings need to be fulfilled separately as delivery types, methods and times are different for each set of tickets.

All sellers that are listing tickets on the site have been pre-screened to guarantee that valid tickets will arrive in time for the event. Sellers with a history of above average performance can be identified by a "Preferred Seller" tag.

After searching and selecting tickets, you can place your order on the website or over the phone with an agent. When the seller confirms that the tickets you ordered are still available, you will then receive a confirmation email. This email will include any available delivery information. When your tickets have been sent, you will receive a second email with that information. Delivery methods are determined by the seller and are also based on when the tickets will be available.

If the event was postponed or rescheduled, a refund will not be issued for your order as the tickets will still be valid for the new date.