If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.

The inventory and prices of tickets may change frequently on the secondary market, so you are not able to exchange or receive refunds for the price difference of tickets. Sales terms and conditions state that all sales are final.

It is not allowed for sellers and customers to contact each other to negotiate the prices of tickets in order to protect everyone's privacy. The sellers on the site list their inventory at the lowest possible price that they are willing to accept.

Unfortunately, because there are many different sellers listing tickets on the site, you are not able to place multiple listings in the same order. All ticket listings need to be fulfilled separately as delivery types, methods and times are different for each set of tickets.

You are not able to change the payment type that was used once an order is placed.

When your order has been confirmed by the seller, you will receive an email notification that the tickets you requested are still available.

Usually you are able to order tickets up until the event has started. However, it is always recommended to order tickets as early as possible, as there may be less tickets to choose from as the event gets closer. Once it has started, please keep in mind the different types of delivery methods and that you print any Email Delivery tickets prior to attending the event.

When you place an order, it is guaranteed that all seats will be together unless the seller notated otherwise. Please be aware that for theater events, the venue may use odd seat numbers on one side and even seats on the other side, and your tickets may appear to be separated, but are actually together.

If the event was postponed or rescheduled, a refund will not be issued for your order as the tickets will still be valid for the new date.