As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.

Of course! All tickets that are ordered on the site are 100% transferable. Venues do not check IDs to match original name.If you are gifting tickets that are set for Special Delivery, the seller may ask for a form of ID before giving the tickets to the person attending the event. Please email customer service right away if any contact information needs to be changed so that we can send this request to the seller right away.

"Zone Seating" describes tickets that the seller does not own, but is offering to procure for you. Once your order is confirmed, we guarantee that your tickets will be within the zone or section listed or one comparable and that you will receive these tickets in time for the event.Zone Seating listings may show a range of sections or rows. Please note, if these types of tickets are purchased we are not able to request a specific seat location from the seller. If applicable, specific seats are not assigned until delivery.

Many times, sellers will receive their tickets sooner than expected, but because they may not know exactly when that will be, they provide the latest date that they expect to receive the tickets. The sellers will send the tickets to you as soon as they are made available to the seller, so expediting this process isn't available.

Usually you are able to order tickets up until the event has started. However, it is always recommended to order tickets as early as possible, as there may be less tickets to choose from as the event gets closer. Once it has started, please keep in mind the different types of delivery methods and that you print any Email Delivery tickets prior to attending the event.

Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can filter by price, quantity, section, and rows.

The inventory and prices of tickets may change frequently on the secondary market, so you are not able to exchange or receive refunds for the price difference of tickets. Sales terms and conditions state that all sales are final.

When your order has been confirmed by the seller, you will receive an email notification that the tickets you requested are still available.