Each venue may have different ticket policies for children. Before you place an order, contact the venue to see if your child can attend the event without a ticket.

As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.

In order to avoid leaving a single ticket, even batches of tickets are often listed in even quantities, and odd batches of tickets are often listed in odd quantities.

With the 100% Guarantee, the site commits to provide you with the tickets that are the same or better than the ones that you originally requested. The sales terms and conditions state that the site has full discretion when deciding if the tickets are comparable or better to the ones that you originally requested. If you feel that you did not receive the correct tickets, please contact customer service right away to assist you further.

When you place an order, it is guaranteed that all seats will be together unless the seller notated otherwise. Please be aware that for theater events, the venue may use odd seat numbers on one side and even seats on the other side, and your tickets may appear to be separated, but are actually together.

If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.

There are many ways to deliver tickets to ensure that customers receive their tickets as quickly and easily as possible. These delivery types include:Email Delivery: Tickets that will be sent to you via email as soon as they are made available. The email will include a link to download and print your tickets.Instant Download: Tickets that are typically sent within minutes after your order has been confirmed. You will receive an email with a link to download and print your tickets. Mobile E-Tickets: Tickets that will be sent to you via email and that must be displayed on a smartphone. You should not print these tickets out, as they cannot be scanned from paper at the venue. Shipped Tickets: These hardstock tickets will be shipped to you through UPS. Once the tickets have shipped, you will receive an email with the tracking information.AXS Mobile ID (formerly called Flash Seats): Tickets will be transferred to you electronically. You will need to create an AXS account at www.axs.com using the email address that was used to purchase your tickets. You will also need to install the AXS mobile app. The app will provide you with a barcode for the venue to scan when you arrive at the event.Electronic Transfer: Tickets will be transferred to you electronically from the website on which they were originally purchased. They will be pulled up and scanned from your smart phone, and there is no need to designate a credit card or ID for the tickets. Special Delivery: A form of delivery that includes Local Pickup - Tickets will be available for pick up from the seller at or near the venue with a valid ID. Will Call - Tickets will be available for pick up at the venue's Will Call window or Box Office with a valid ID. Paperless Tickets - Tickets are associated with the original form of payment. This may be on a credit card or prepaid gift card. You will either receive this card by picking it up or, if possible, it will be shipped, or a meet up at the venue will be coordinated between you and the seller. If your order is being delivered to you through the website's Special Delivery services, you will receive an email with additional instructions, along with the details that are necessary to have an easy and quick pick up.

The price that you may see printed on the ticket is known as the "face value". Sellers have the ability to change ticket prices. The listed price may be higher or lower than what is printed on the ticket.