If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.

There are many ways to deliver tickets to ensure that customers receive their tickets as quickly and easily as possible. These delivery types include:Email Delivery: Tickets that will be sent to you via email as soon as they are made available. The email will include a link to download and print your tickets.Instant Download: Tickets that are typically sent within minutes after your order has been confirmed. You will receive an email with a link to download and print your tickets. Mobile E-Tickets: Tickets that will be sent to you via email and that must be displayed on a smartphone. You should not print these tickets out, as they cannot be scanned from paper at the venue. Shipped Tickets: These hardstock tickets will be shipped to you through UPS. Once the tickets have shipped, you will receive an email with the tracking information.AXS Mobile ID (formerly called Flash Seats): Tickets will be transferred to you electronically. You will need to create an AXS account at www.axs.com using the email address that was used to purchase your tickets. You will also need to install the AXS mobile app. The app will provide you with a barcode for the venue to scan when you arrive at the event.Electronic Transfer: Tickets will be transferred to you electronically from the website on which they were originally purchased. They will be pulled up and scanned from your smart phone, and there is no need to designate a credit card or ID for the tickets. Special Delivery: A form of delivery that includes Local Pickup - Tickets will be available for pick up from the seller at or near the venue with a valid ID. Will Call - Tickets will be available for pick up at the venue's Will Call window or Box Office with a valid ID. Paperless Tickets - Tickets are associated with the original form of payment. This may be on a credit card or prepaid gift card. You will either receive this card by picking it up or, if possible, it will be shipped, or a meet up at the venue will be coordinated between you and the seller. If your order is being delivered to you through the website's Special Delivery services, you will receive an email with additional instructions, along with the details that are necessary to have an easy and quick pick up.

Unfortunately, because there are many different sellers listing tickets on the site, you are not able to place multiple listings in the same order. All ticket listings need to be fulfilled separately as delivery types, methods and times are different for each set of tickets.

Customer service will try to see if it is possible to get your tickets reprinted or reissued. However, we are not responsible for tickets that have been lost, stolen, or damaged. It can be very difficult to get tickets reprinted or reissued, so it is always recommended to keep them in a safe place.

Once you have selected your order and have started the checkout process, you will see a breakdown of the charges. These charges include the price of the tickets, service fee, and the delivery fee. Service fees are used to cover the costs of running the website and customer support center.

Usually you are able to order tickets up until the event has started. However, it is always recommended to order tickets as early as possible, as there may be less tickets to choose from as the event gets closer. Once it has started, please keep in mind the different types of delivery methods and that you print any Email Delivery tickets prior to attending the event.

As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.

Of course! All tickets that are ordered on the site are 100% transferable. Venues do not check IDs to match original name.If you are gifting tickets that are set for Special Delivery, the seller may ask for a form of ID before giving the tickets to the person attending the event. Please email customer service right away if any contact information needs to be changed so that we can send this request to the seller right away.

The inventory and prices of tickets may change frequently on the secondary market, so you are not able to exchange or receive refunds for the price difference of tickets. Sales terms and conditions state that all sales are final.

The only information that the seller may see is what is required to successfully delivery your tickets to you, such as your shipping address.