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More expensive tickets might not always be better seats. Because sellers are able to set the price of their ticket inventory, there may be two different listings at different prices but the higher priced tickets might not always be the better ones.
Last updated: Tue, May 19, 2020 at 9:03AM
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Usually you are able to order tickets up until the event has started. However, it is always recommended to order tickets as early as possible, as there may be less tickets to choose from as the event gets closer. Once it has started, please keep in mind the different types of delivery methods and that you print any Email Delivery tickets prior to attending the event.
Last updated: Tue, May 19, 2020 at 9:03AM
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"Zone Seating" describes tickets that the seller does not own, but is offering to procure for you. Once your order is confirmed, we guarantee that your tickets will be within the zone or section listed or one comparable and that you will receive these tickets in time for the event.Zone Seating listings may show a range of sections or rows. Please note, if these types of tickets are purchased we are not able to request a specific seat location from the seller. If applicable, specific seats are not assigned until delivery.
Last updated: Wed, Apr 03, 2024 at 10:51AM
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As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.
Last updated: Tue, May 19, 2020 at 9:03AM
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Unfortunately, because there are many different sellers listing tickets on the site, you are not able to place multiple listings in the same order. All ticket listings need to be fulfilled separately as delivery types, methods and times are different for each set of tickets.
Last updated: Tue, May 19, 2020 at 9:03AM
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It is guaranteed that your tickets will arrive in time for the event, that they will be legitimate and valid for entry, and that they will be the tickets that you ordered, comparable, or better. Your only recourse under this 100% Guarantee is the return of the price charged for the tickets in the form of credit for the purchase price (inclusive of the ticket price, service charges, and delivery fees paid by you) for use on a future purchase (except we may, in our sole discretion and in lieu of a credit, choose to provide you with a cash refund of this amount).
Last updated: Tue, May 19, 2020 at 9:03AM
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All tickets that are sold on the site were originally purchased by someone else, as part of the secondary market. The name on the ticket may be a different name, or there may not be a name at all. Your name does not need to be displayed on the ticket to attend the event, as all tickets are transferable.
Last updated: Tue, May 19, 2020 at 9:03AM
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After searching and selecting tickets, you can place your order on the website or over the phone with an agent. When the seller confirms that the tickets you ordered are still available, you will then receive a confirmation email. This email will include any available delivery information. When your tickets have been sent, you will receive a second email with that information. Delivery methods are determined by the seller and are also based on when the tickets will be available.
Last updated: Tue, May 19, 2020 at 9:03AM
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In order to avoid leaving a single ticket, even batches of tickets are often listed in even quantities, and odd batches of tickets are often listed in odd quantities.
Last updated: Tue, May 19, 2020 at 9:03AM