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If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.
Last updated: Tue, May 19, 2020 at 9:03AM
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Customer service will try to see if it is possible to get your tickets reprinted or reissued. However, we are not responsible for tickets that have been lost, stolen, or damaged. It can be very difficult to get tickets reprinted or reissued, so it is always recommended to keep them in a safe place.
Last updated: Tue, May 19, 2020 at 9:03AM
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Many times, sellers will receive their tickets sooner than expected, but because they may not know exactly when that will be, they provide the latest date that they expect to receive the tickets. The sellers will send the tickets to you as soon as they are made available to the seller, so expediting this process isn't available.
Last updated: Tue, May 19, 2020 at 9:03AM
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This site displays secondary market inventory from professional sellers. This website does not own any of the inventory that is available to be ordered on the site. Typically, the sellers purchased the tickets on the primary market or through personal relationships with teams, artists, or venues.
Last updated: Tue, May 19, 2020 at 9:03AM
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The inventory and prices of tickets may change frequently on the secondary market, so you are not able to exchange or receive refunds for the price difference of tickets. Sales terms and conditions state that all sales are final.
Last updated: Tue, May 19, 2020 at 9:03AM
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As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.
Last updated: Tue, May 19, 2020 at 9:03AM
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To find tickets for an event you can first search for an event, team, artist or venue at the top of the page. Then click the "Search" button or hit "Enter" to see the events in chronological order. To see what tickets are still available, click on "View Tickets" and select how many tickets you are looking for.
Last updated: Tue, May 19, 2020 at 9:03AM
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When your order has been confirmed by the seller, you will receive an email notification that the tickets you requested are still available.
Last updated: Tue, May 19, 2020 at 9:03AM
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Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can filter by price, quantity, section, and rows.
Last updated: Tue, May 19, 2020 at 9:03AM
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If the event was postponed or rescheduled, a refund will not be issued for your order as the tickets will still be valid for the new date.
Last updated: Tue, May 19, 2020 at 9:03AM