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Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can turn on "Accessibility Options", and the tickets list will refresh to show accessible seats. These listings will show "ADA Accessible" in the seller's notes. Due to the nature of the secondary event ticket marketplace, not all events will have accessible seating available.Please note that venues have different rules and restrictions for accessible seating. If you do not require an accessible seat but wish to purchase an "ADA Accessible" ticket, please contact the venue before purchasing to be sure you can use the ticket.
Last updated: Sat, Jun 01, 2024 at 9:13AM
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Once you have selected your order and have started the checkout process, you will see a breakdown of the charges. These charges include the price of the tickets, service fee, and the delivery fee. Service fees are used to cover the costs of running the website and customer support center.
Last updated: Tue, May 19, 2020 at 9:03AM
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It is not allowed for sellers and customers to contact each other to negotiate the prices of tickets in order to protect everyone's privacy. The sellers on the site list their inventory at the lowest possible price that they are willing to accept.
Last updated: Tue, May 19, 2020 at 9:03AM
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Usually you are able to order tickets up until the event has started. However, it is always recommended to order tickets as early as possible, as there may be less tickets to choose from as the event gets closer. Once it has started, please keep in mind the different types of delivery methods and that you print any Email Delivery tickets prior to attending the event.
Last updated: Tue, May 19, 2020 at 9:03AM
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As stated in the Terms & Privacy Policy, all sales that are placed on the site are final. All customers are required to check a box that says that they agree to this policy at the time of checkout. This policy is in place because once the seller confirms the order that you placed, there is a legally binding contract for those tickets. Sellers have a strict, "all sales are final" policy. There are no exceptions to this rule. Tickets are not exchangeable, because tickets on the site come from many different sellers and it may not be an even exchange.
Last updated: Tue, May 19, 2020 at 9:03AM
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If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.
Last updated: Tue, May 19, 2020 at 9:03AM
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To find tickets for an event you can first search for an event, team, artist or venue at the top of the page. Then click the "Search" button or hit "Enter" to see the events in chronological order. To see what tickets are still available, click on "View Tickets" and select how many tickets you are looking for.
Last updated: Tue, May 19, 2020 at 9:03AM
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The site is not affiliated with any venue and is not able to provide the specifics of the event other than the start time. Event start times and performers are always subject to change, so you are encouraged to check the venue or artists website for the most up-to-date information.
Last updated: Tue, May 19, 2020 at 9:03AM
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Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can filter by price, quantity, section, and rows.
Last updated: Tue, May 19, 2020 at 9:03AM
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The only information that the seller may see is what is required to successfully delivery your tickets to you, such as your shipping address.
Last updated: Tue, May 19, 2020 at 9:03AM
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Each venue may have different ticket policies for children. Before you place an order, contact the venue to see if your child can attend the event without a ticket.
Last updated: Tue, May 19, 2020 at 9:03AM