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If your tickets have any of the designations below, it means that there are no assigned seats in your section. You are able to stand (or sometimes sit) anywhere within that section on a first-come, first-served basis.GA - General AdmissionSRO - Standing Room OnlyPit - A general admission area just in front of the stage that is also SROLawn - A general admission area, typically in the back of amphitheaters, where in most cases you can sit or standSometimes these tickets will display sections, rows and even seat numbers. These numbers are for inventory management only and do not represent a specific seat location.
Last updated: Sat, Jun 01, 2024 at 9:13AM
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Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can turn on "Accessibility Options", and the tickets list will refresh to show accessible seats. These listings will show "ADA Accessible" in the seller's notes. Due to the nature of the secondary event ticket marketplace, not all events will have accessible seating available.Please note that venues have different rules and restrictions for accessible seating. If you do not require an accessible seat but wish to purchase an "ADA Accessible" ticket, please contact the venue before purchasing to be sure you can use the ticket.
Last updated: Sat, Jun 01, 2024 at 9:13AM
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To find tickets for an event you can first search for an event, team, artist or venue at the top of the page. Then click the "Search" button or hit "Enter" to see the events in chronological order. To see what tickets are still available, click on "View Tickets" and select how many tickets you are looking for.
Last updated: Tue, May 19, 2020 at 9:03AM
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Unfortunately, because there are many different sellers listing tickets on the site, you are not able to place multiple listings in the same order. All ticket listings need to be fulfilled separately as delivery types, methods and times are different for each set of tickets.
Last updated: Tue, May 19, 2020 at 9:03AM
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Once you have selected an event for which you are interested in ordering tickets, at the top of the listings you will be able to select how you would like to filter tickets. You can filter by price, quantity, section, and rows.
Last updated: Tue, May 19, 2020 at 9:03AM
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In order to avoid leaving a single ticket, even batches of tickets are often listed in even quantities, and odd batches of tickets are often listed in odd quantities.
Last updated: Tue, May 19, 2020 at 9:03AM
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Usually you are able to order tickets up until the event has started. However, it is always recommended to order tickets as early as possible, as there may be less tickets to choose from as the event gets closer. Once it has started, please keep in mind the different types of delivery methods and that you print any Email Delivery tickets prior to attending the event.
Last updated: Tue, May 19, 2020 at 9:03AM
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There are many ways to deliver tickets to ensure that customers receive their tickets as quickly and easily as possible. These delivery types include:Email Delivery: Tickets that will be sent to you via email as soon as they are made available. The email will include a link to download and print your tickets.Instant Download: Tickets that are typically sent within minutes after your order has been confirmed. You will receive an email with a link to download and print your tickets.
Mobile E-Tickets: Tickets that will be sent to you via email and that
must
be displayed on a smartphone. You should not print these tickets out, as they cannot be scanned from paper at the venue.
Shipped Tickets: These hardstock tickets will be shipped to you through UPS. Once the tickets have shipped, you will receive an email with the tracking information.AXS Mobile ID (formerly called Flash Seats): Tickets will be transferred to you electronically. You will need to create an AXS account at www.axs.com using the email address that was used to purchase your tickets. You will also need to install the AXS mobile app. The app will provide you with a barcode for the venue to scan when you arrive at the event.Electronic Transfer: Tickets will be transferred to you electronically from the website on which they were originally purchased. They will be pulled up and scanned from your smart phone, and there is no need to designate a credit card or ID for the tickets.
Special Delivery: A form of delivery that includes
Local Pickup
- Tickets will be available for pick up from the seller at or near the venue with a valid ID.
Will Call
- Tickets will be available for pick up at the venue's Will Call window or Box Office with a valid ID.
Paperless Tickets
- Tickets are associated with the original form of payment. This may be on a credit card or prepaid gift card. You will either receive this card by picking it up or, if possible, it will be shipped, or a meet up at the venue will be coordinated between you and the seller.
If your order is being delivered to you through the website's Special Delivery services, you will receive an email with additional instructions, along with the details that are necessary to have an easy and quick pick up.
Last updated: Tue, May 19, 2020 at 9:03AM
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If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. When the order has been confirmed, you will receive either a link to download and print your tickets or detailed instructions on how you will be receiving your tickets.
Last updated: Tue, May 19, 2020 at 9:03AM
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Most major debit and credit cards are accepted online and over the phone. When placing an order online or over the phone you can use Visa, American Express, MasterCard, or Discover. If you are placing your order online, you are also able to use PayPal. Please note that all prices are in USD.
Last updated: Tue, May 19, 2020 at 9:03AM
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Of course! All tickets that are ordered on the site are 100% transferable. Venues do not check IDs to match original name.If you are gifting tickets that are set for Special Delivery, the seller may ask for a form of ID before giving the tickets to the person attending the event. Please email customer service right away if any contact information needs to be changed so that we can send this request to the seller right away.
Last updated: Tue, May 19, 2020 at 9:03AM
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Each venue may have different ticket policies for children. Before you place an order, contact the venue to see if your child can attend the event without a ticket.
Last updated: Tue, May 19, 2020 at 9:03AM
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When you place an order, it is guaranteed that all seats will be together unless the seller notated otherwise. Please be aware that for theater events, the venue may use odd seat numbers on one side and even seats on the other side, and your tickets may appear to be separated, but are actually together.
Last updated: Tue, May 19, 2020 at 9:03AM
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Two listings in the same row and section may not always be next to each other and can even be seated at opposite ends of the row. This is because most of the ticket listings on the site come from different sellers, so unless the seller has noted otherwise, it is not guaranteed that seats will be together unless they are placed in the same order.
Last updated: Tue, May 19, 2020 at 9:03AM
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If parking or other perks are included with the tickets that are you interested in ordering, you will need to look at the listings note of the listing. Any amenities or disclaimers will be listed in those notes. All sellers are required to include any disclaimers, such as obstructed views and other important information, in the listing notes.
Last updated: Tue, May 19, 2020 at 9:03AM
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All sellers that are listing tickets on the site have been pre-screened to guarantee that valid tickets will arrive in time for the event. Sellers with a history of above average performance can be identified by a "Preferred Seller" tag.
Last updated: Tue, May 19, 2020 at 9:03AM
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"Zone Seating" describes tickets that the seller does not own, but is offering to procure for you. Once your order is confirmed, we guarantee that your tickets will be within the zone or section listed or one comparable and that you will receive these tickets in time for the event.Zone Seating listings may show a range of sections or rows. Please note, if these types of tickets are purchased we are not able to request a specific seat location from the seller. If applicable, specific seats are not assigned until delivery.
Last updated: Wed, Apr 03, 2024 at 10:51AM
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We are not able to split an order between multiple forms of payment. All orders can only be charged to one debit or credit card, or to one PayPal account.
Last updated: Tue, May 19, 2020 at 9:03AM